Christmas Opening & Deliveries 2018
Merry Christmas and a Happy New Year to all our customers.
Opening times - Office, Customer Service and Telephone Support
We are open as usual throughout December and then - 8am - 5pm Monday 17th December to Thursday 20th December 2018, and 8am – Noon Friday 21st December 2018, we will then close for Christmas and New Year, there will be no telephone support or Customer service during this time and will reopen on Wednesday 2nd January 2019 at 8.00am, should you need to contact us during Christmas please email us on firstname.lastname@example.org and we will respond to you as soon as we can.
Opening times – Trade Counter and Collections
We are open as usual throughout December and then 8am – 2.45pm Monday 17th December to Thursday 20th December 2018, we will then close for Christmas and New Year and will reopen on Thursday 3rd January 2019 at 8.00am. There are no collections or trade counter on Friday 21st December 2018 due to a stock take or on Wednesday 2nd January 2019.
Deliveries during December
As we are sure you are aware our carrier service is extremely busy in December, should you require your order for a specific day, please ensure you have ordered well in advance and if possible you should have this delivered before you actually need it, once your order has been dispatched we can not be held responsible for delays beyond our control and we ask that you do not schedule or book contractors or work people until you have possession of your order. As with all carrier services we can not guarantee a delivery date as this is beyond our control.
You can select a day for delivery from our calendar on the checkout page and your order will be shipped the day before on a next day service. Should your order not be delivered before Christmas due to unforseen delays, the carrier will attempt to redeliver as soon as possible between Christmas and New Year.
Please note that there will be no deliveries in Scotland on Wednesday 2nd January 2019 due to the bank holiday.