UPDATE 5TH JANUARY 2021 - We are open as normal for telephone orders, internet orders and Customer Service queries. Our trade counter is closed for the forseeable future, however we are running a click and collect service, please check our opening times as these have changed.
This page is the best place to find the latest information on our store openings and delivery services.
We are now able to offer a click and collect service from our Cleckheaton store.
Orders can be placed online or over the telephone and a collection date selected at the time of ordering. You will be sent a collection email and text once your order is ready, please bring this with you as it contains your order number. Please do not come until you have received this as your order will not be ready. Only one person will be allowed in the trade counter at any one time as we are unable to socially distance people in accordance with the government guidelines of +2 metre. Please remember to bring a facemask as you will be required to wear one.
Our Counter and Collection opening times are:
|Monday||8am until 12 noon and 1pm until 3pm|
|Tuesday||8am until 12 noon and 1pm until 3pm|
|Wednesday||8am until 12 noon and 1pm until 3pm|
|Thursday||8am until 12 noon and 1pm until 3pm|
|Friday||8am until 12 noon and 1pm until 3pm|
Saturday Helpline: Our telephone helplines are closed on a Saturday morning, we apologise for any inconvenience this may cause. Please email any queries to [email protected] and these will be answered as soon as possible.
Deliveries: All orders are being shipped as normal on a next day service but we are aware of a reduction in service from our delivery partners due to staffing levels being affected. Deliveries will be completed to the best of their ability, However in the current situation you should allow 2 to 3 days in case your parcel is delayed or arrives part delivered as we cannot currently guarantee our next day delivery service in some instances. Please note: as all orders are shipped in good faith on a next day delivery and delivery times are beyond our control during this difficult time, we will not be refunding any delivery charges for "late" deliveries (not delivered next day) we are sure you will understand the situation.
In order to keep you updated with your order, please ensure we have the correct contact number and email address when placing an order so you can be updated.
Our current office opening times are:
|Monday||8am until 5pm|
|Tuesday||8am until 5pm|
|Wednesday||8am until 5pm|
|Thursday||8am until 5pm|
|Friday||8am until 4:30pm|
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