Payments 

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  1. Can I get a VAT invoice?
  2. Can I make changes to my order after I have paid for it?
  3. Can I make changes to the delivery details after I’ve paid for my order?
  4. Do I get a copy of my order?
  5. What payment methods do you accept?

1. Can I get a VAT invoice?

Yes. A VAT invoice is attached to the shipping notification sent to you when your order is shipped.

2. Can I make changes to my order after I have paid for it?

Yes. Call us on 01274 875479 or email us on sales@themetalstore.co.uk Please have your original order number to hand so we can quickly trace your order.

3. Can I make changes to the delivery details after I’ve paid for my order?

Yes. Call us on 01274 875479 or email us on sales@themetalstore.co.uk Please have your original order number to hand so we can quickly trace your order.

4. Do I get a copy of my order?

Yes. This is emailed to you as soon as you place your order. We will also send you through a VAT invoice which will be attached to the shipping notification which will be sent to you when your order is shipped.

5. What payment methods do you accept?

Our secure payment facilities are provided by Cardsave and Paypal. This means you can use your debit or credit card securely through these tried and tested third party services.

You can choose which of these secure methods of payment suits you best when you go to checkout online.

Cardsave is a member of the WorldPay Group, the UK’s largest card processor. Cardsave accepts all major credit and debit cards but keeps your details secure. When you complete your order you are directed to their totally safe and secure server to process your payment. We, as the merchant, do not have access to your credit or debit card details at anytime. We can only access your contact details should we need to contact you about any aspect of your order.

PayPal is a safer, faster, more secure way to pay online – your financial details are never shared. They remember everything for you, safeguarding your bank, credit or debit card details. You can use PayPal to pay for items on eBay, or at any of the thousands of retailers that accept PayPal.

We also accept the following methods of payment:

Card Payments over the phone - please email your order and contact number and we will phone you to take your payment.  Click here to email.

Internet banking - banks details available on request. Click here to email.

Cheque - please post your cheque to:

 

Brook Mill
Hightown Road
Cleckheaton
West Yorkshire
BD19 5JS

If payment is made by cheque you should be aware that there is a 7 day lead time from reciept of your cheque and the goods will not be dispatched until we have received confirmation from our bank that your cheque has cleared.