Customer Service
Customer Service

Discounts: Make bigger savings the more you buy. Savings are applied automatically in your basket.
We pride ourselves on our excellent customer service and have a friendly, helpful team ready to take your call or respond to your email. We will do our best to help answer your questions or resolve any issues you may have on ordering on our website, making a payment or delivery of your order.

If you wish to contact us regarding any of the following you can telephone us within office hours on 01274 875 479 to speak to us or alternatively you can email us on [email protected]

  • If you have a query about a product or are not sure which product you need
  • You need advice regarding placing your order through our website
  • Wish to place your order by telephone
  • Have a query regarding paying for your order
  • Alternatively, if your query is regarding any of the below you can email us on [email protected]

  • Would like to speak to us regarding a delivery
  • You have cause for complaint
  • Have any comments reagarding our products or website
  • Would like to leave a compliment or have any feedback regarding your order
We always aim to resolve any issues or queries within 24 hours (but please appreciate that in some instances this may take slightly longer).


Monday 8.30am - 5pm
Tuesday to Thursday 8am - 5pm
Friday 8am - 4.30pm
Saturday Closed
Sunday Closed


Monday 8.30am – 12pm, 12:30pm – 3pm
Tuesday to Friday 8am – 12pm, 12:30pm – 3pm
Saturday Closed
Sunday Closed
If you’re not sure what you need,
then we’re just a call away